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What is Jetnet?
Jetnet is an always-on internet connection. Jetnet technology is used between a customer's premises and the telephone company, enabling more bandwidth over the already installed copper cabling than users have traditionally had.

Is Jetnet faster than my 56k dial-up connection?
Yes! Depending on the package you choose, you will experience Internet at a much faster rate than your current modem can offer you. Santel Jetnet offers three different connection speeds. Remember, however, that no matter how fast your connection, speeds on the Internet itself can affect performance. Things that can affect speed include the server load of the website you are visiting, Internet traffic patterns at certain times of the day, router efficiency and backbone usage.

Do I need special equipment?
Other than a computer, you will need a network interface card in your computer and a modem. The network interface card is your responsibility. Modems can be leased monthly or purchased outright from Santel Jetnet.

How does Jetnet allow me to be on the phone and be on the internet at the same time?
The Jetnet service operates at a different set of frequencies. Because voice uses the lower frequencies and your Jetnet uses the higher frequencies, the two can co-exist on the same wire. You are unable to hear the high frequencies even if your telephone was able to play them as sounds. The Jetnet signal will not be disturbed by the lower voice frequencies you use when talking on the phone.

Am I in your service area?
Please check the information on our Service Area page to determine if you are eligible to receive Jetnet.

Can I be on the Internet all the time with a Jetnet connection?
Yes. Santel Jetnet is an always-on service. Connecting is as easy as starting up your web browser. There is no waiting for a dial-up connection.

I have more than one computer in my home. Can they both be connected to Jetnet?
By networking two or more computers together, they can all have simultaneous access to Jetnet. Typically, each computer would have a network interface card installed in it, and then the computers would be connected by Ethernet cables. There are also other home network configurations available that work with Jetnet, but this is the most common.